Service & Support

Keeping the Maldives secure, every day

From international airports and seaports to government facilities and critical infrastructure, Security Engineering Maldives provides comprehensive lifecycle support for every system we install. Our locally based engineers deliver rapid response, preventive maintenance, repairs, upgrades and operator training to maximise equipment availability and operational performance.

What we offer

End-to-end service, delivered in-country

Installation & Commissioning

Site survey, delivery, installation, system integration, calibration, acceptance testing and handover.

Preventive Maintenance

Scheduled servicing, performance verification, calibration and safety inspections to maximise system reliability.

Repairs & Technical Support

Rapid fault diagnosis, emergency repairs and local engineering support to minimise downtime.

Annual Maintenance Contracts (AMC)

Flexible service agreements providing scheduled maintenance, priority response and long-term equipment care.

Spare Parts & Consumables

Local stock of critical spare parts, ETD consumables and genuine manufacturer components.

Operator Training

Hands-on operator and supervisor training, image interpretation, daily testing and operational best practices.

System Upgrades & Modernisation

Hardware upgrades, software updates, AI-powered detection applications (such as iCMORE where applicable), performance improvements and life-extension programmes.

Technical Consultancy

Site surveys, facility planning, security screening design, tender support and project consultancy.

Equipment Rentals

Rent security screening equipment for temporary or short-term requirements: event support, planned maintenance, equipment replacement and emergency operations.

Authorised Support

Security Engineering Maldives provides manufacturer backed technical support for Smiths Detection and CEIA security screening systems, supported by factory trained engineers, genuine spare parts and direct access to OEM technical resources.

Need support now?

If a system under our care needs attention, contact our service team directly. Include your site, the system model and a short description of the issue.

Service line +960 7676657
Service email tech.support@sem.com.mv
Design Supply Installation Commissioning Training Maintenance Repairs Upgrades

SEM remains with you for the entire life of your security screening system, from design and installation through maintenance, upgrades and eventual replacement.

Already running detection equipment?

We can take over maintenance and spares for supported brands. Ask us about a service agreement for your existing systems.